Data Deletion Instructions

Last updated: July 17, 2026

If you would like to request the deletion of your personal data or your business's data from Quantize CRM, please follow the steps below.

How to Request Data Deletion

1. Send an email to services@quantizesolutions.com with the subject line "Data Deletion Request".
2. In your message, include the business name, registered phone number, and/or WhatsApp Business Account (WABA) ID associated with your account, so we can locate your records.
3. We will confirm receipt of your request within 5 business days.

What Gets Deleted

Upon a verified request, we will delete:

• Your business account information stored in our systems
• Conversation history and message content associated with your account
• Contact/lead records you have stored through our platform

Processing Time

We aim to complete data deletion requests within 30 days of verification. Some information may be retained if required by law (e.g., financial records for tax purposes) for the minimum period legally required.

Contact Us

For any questions about this process, contact us at:

Email: services@quantizesolutions.com